Hotel A-Z

A

Alarm Clock

Alarm clocks can be borrowed from reception.

Allergies

Please advise us before you arrive of any allergies you might have, that require special food or specially treated bed linen.

Arrival

From 3pm to 10pm – luggage storage is available, if you arrive earlier.

Airport

There are international airports in Bern, Basel, Geneva and Zürich

B

Baby bed

Baby beds are available on request prior to arrival. CHF 25.00 per night.

Bank

Bank EKI Raiffeisen Bank. For direction and opening hours ask our reception team.
Closed on weekends.

Bikes

Rental bikes are available right next door at “Imboden Bike”.

Blanket

Extra blankets are available on request from reception.

Breakfast

December to April 7.30 – 10.00am
May to October 7.00 – 10.00am

C

Check in

After 3.00pm – luggage storage available if you arrive earlier.

Check out

By 11.00am – luggage storage available if you want to leave later.

Copying

Photocopying and printing are available at reception (charges apply).

D

Doctor

Mrs Dr. med. Barbara Wijker
Tel. +41 (0)33 856 26 26
Please ask for help and more information at the reception.

Dogs

We are sorry but no dogs are allowed in our hotel rooms.

Duvets

Extra duvets are available on request from reception.

E

Emergency

In case of an emergency, please ask for help at the reception. At night time, please ring telephone nr. +41 (0)79 130 1014 or use the phone next to the hotel entrance and dial #21 or #22.

Evacuation

Evacuation plans are on the back of each room door.

Electricity

Switzerland uses 230 Volts and has 2 and 3 round pin plugs. Adapters can be borrowed from reception.

F

Families

Please ask about our family rooms at reception.

Fax

Faxing available at reception (charges apply).

Fire Prevention

The fire alarm system automatically notifies the fire-brigade during smoke development. It is strictly forbidden to use machines, which can be a fire risk, like immersion heaters or electric blankets.

H

Hairdryer

All bathrooms have a hairdryer

Hospital

The closest hospital is in Interlaken:
Weissenaustrasse 27
3800 Unterseen
Tel. nr. +41 (0)33 826 26 26

House key

Please note that the front door is locked from 11pm. If you are going to return later, please take the room key with you – attached to this key, you will find a key for the front door.

I

Internet

We provide free WIFI and the access code is Fondue3822

Iron

There is an iron and ironing board by the 1st floor sitting room.

Information

Our friendly reception team will gladly provide information on time tables, ticket prices, weather conditions

L

Laundry

There is a self-service laundry just over the road at the “Valley Hostel”.

Lost & Found

We will gladly send you your forgotten items (charges apply).

P

Parking

There are 10 parking spaces opposite the hotel for our guests to use. We cannot guarantee or reserve parking. There is a large public parking lot beside the Church and 5 min. walk from our hotel. CHF 1.00 per hour is payable, 1 day CHF 12.00.

Payment

We accept the following forms of payment: Cash, Maestro, MasterCard, Visa and PostFinance. We do not accept WIR and REKA.

Pillow

Extra pillows can be provided on request.

Post Office

On the opposite site of train station. For direction and opening hours ask our reception team.

R

Reception

Our reception is open from 7.30 am to 10.00 pm.

Restaurant

Our restaurant offers a variety of Swiss and international specialities. Please book a table with one of the waiting staff or at the reception.

S

Safe

You can hand in your valuables at the reception.

Sewing kit

Sewing kits are available at reception.

Smoking

Smoking is not allowed inside the building.

Ski rental

There is an “Intersport” Rental shop just over the road from the hotel.

Ski bus

There is a free ski bus in winter between the railway station and Stechelberg.

Ski Room

Our ski room is to the side of the hotel in the garden. Ski boots can be stored on the shelves by the entrance to the hotel.

Sitting room

On the first floor you will find a sitting room with games and books.

Stamps

Stamps are available at the reception (charges apply).

Supermarket

Coop, on the opposite site of train station. For direction and opening hours ask our reception team.

T

Television

All our rooms have a TV with cable connection with local and international channels and live pictures from the local mountains.

Tickets

Reception will provide you information about tickets for all local trains, cable cars and local attractions.

Train station

The train station is located at the beginning of the village – an easy 5 minute walk from the hotel.

Telephone

There is a public pay-phone at the train station.

Theft

In case of theft please let reception know immediately.

Toiletries

All our rooms have tissues, soap, shampoo and shower gel. Dental and shaving kits are available at the reception.

W

WIFI

We provide free WIFI and the access code is Fondue3822

We wish you a pleasant stay in our hotel