Hotel A-Z
A
Alarm Clock
Alarm clocks can be borrowed from reception.
Allergies
Please advise us before you arrive of any allergies you might have, that require special food or specially treated bed linen.
Arrival
From 3pm to 10pm – luggage storage is available, if you arrive earlier.
Airport
There are international airports in Bern, Basel, Geneva and Zürich
B
Baby bed
Baby beds are available on request prior to arrival. CHF 25.00 per night.
Bank
Bank EKI Raiffeisen Bank. For direction and opening hours ask our reception team.
Closed on weekends.
Bikes
Rental bikes are available right next door at “Imboden Bike”.
Blanket
Extra blankets are available on request from reception.
Breakfast
December to April 7.30 – 10.00am
May to October 7.00 – 10.00am
C
Check in
After 3.00pm – luggage storage available if you arrive earlier.
Check out
By 11.00am – luggage storage available if you want to leave later.
Copying
Photocopying and printing are available at reception (charges apply).
D
Doctor
Mrs Dr. med. Barbara Wijker
Tel. +41 (0)33 856 26 26
Please ask for help and more information at the reception.
Dogs
We are sorry but no dogs are allowed in our hotel rooms.
Duvets
Extra duvets are available on request from reception.
E
Emergency
In case of an emergency, please ask for help at the reception. At night time, please ring telephone nr. +41 (0)79 130 1014 or use the phone next to the hotel entrance and dial #21 or #22.
Evacuation
Evacuation plans are on the back of each room door.
Electricity
Switzerland uses 230 Volts and has 2 and 3 round pin plugs. Adapters can be borrowed from reception.
F
Families
Please ask about our family rooms at reception.
Fax
Faxing available at reception (charges apply).
Fire Prevention
The fire alarm system automatically notifies the fire-brigade during smoke development. It is strictly forbidden to use machines, which can be a fire risk, like immersion heaters or electric blankets.
H
Hairdryer
All bathrooms have a hairdryer
Hospital
The closest hospital is in Interlaken:
Weissenaustrasse 27
3800 Unterseen
Tel. nr. +41 (0)33 826 26 26
House key
Please note that the front door is locked from 11pm. If you are going to return later, please take the room key with you – attached to this key, you will find a key for the front door.
I
Internet
We provide free WIFI and the access code is Fondue3822
Iron
There is an iron and ironing board by the 1st floor sitting room.
Information
Our friendly reception team will gladly provide information on time tables, ticket prices, weather conditions
L
Laundry
There is a self-service laundry just over the road at the “Valley Hostel”.
Lost & Found
We will gladly send you your forgotten items (charges apply).
P
Parking
There are 10 parking spaces opposite the hotel for our guests to use. We cannot guarantee or reserve parking. There is a large public parking lot beside the Church and 5 min. walk from our hotel. CHF 1.00 per hour is payable, 1 day CHF 12.00.
Payment
We accept the following forms of payment: Cash, Maestro, MasterCard, Visa and PostFinance. We do not accept WIR and REKA.
Pillow
Extra pillows can be provided on request.
Post Office
On the opposite site of train station. For direction and opening hours ask our reception team.
R
Reception
Our reception is open from 7.30 am to 10.00 pm.
Restaurant
Our restaurant offers a variety of Swiss and international specialities. Please book a table with one of the waiting staff or at the reception.
S
Safe
You can hand in your valuables at the reception.
Sewing kit
Sewing kits are available at reception.
Smoking
Smoking is not allowed inside the building.
Ski rental
There is an “Intersport” Rental shop just over the road from the hotel.
Ski bus
There is a free ski bus in winter between the railway station and Stechelberg.
Ski Room
Our ski room is to the side of the hotel in the garden. Ski boots can be stored on the shelves by the entrance to the hotel.
Sitting room
On the first floor you will find a sitting room with games and books.
Stamps
Stamps are available at the reception (charges apply).
Supermarket
Coop, on the opposite site of train station. For direction and opening hours ask our reception team.
T
Television
All our rooms have a TV with cable connection with local and international channels and live pictures from the local mountains.
Tickets
Reception will provide you information about tickets for all local trains, cable cars and local attractions.
Train station
The train station is located at the beginning of the village – an easy 5 minute walk from the hotel.
Telephone
There is a public pay-phone at the train station.
Theft
In case of theft please let reception know immediately.
Toiletries
All our rooms have tissues, soap, shampoo and shower gel. Dental and shaving kits are available at the reception.
W
WIFI
We provide free WIFI and the access code is Fondue3822
We wish you a pleasant stay in our hotel